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Get involved

With first-hand experience of our homes and services, our customers are best placed to tell us what we are doing well, and what could be better.

We want to provide homes and communities that you are proud of, and services that you value. We aim to:

  • Improve our homes, communities and services, and make decisions that benefit you
  • Develop and improve communities in a sustainable way, with you shaping, influencing and leading the changes you want in your area
  • Find opportunities for you to work with other people and organisations, to enjoy more community activities
  • Provide personal opportunities for you, such as employment, training and skills development.


Recent projects

Join the conversation

You can have your say about the services that we provide and get involved to help us improve them.

We talk to our customers about various topics throughout the year to receive and act on feedback. These conversations may be one-to-one after you’ve received a service from us, such as a repair, or on a community-wide level to plan improvements for your area.

Sometimes, we contact all residents to help inform our work for the following year – for example, annual rent setting as required by Welsh Government.

Recent surveys

Want to talk to us?

Find the different ways to contact us, or start now by clicking the blue circle icon bottom right of your screen to webchat.

Contact us