Welcome to United Welsh
Making Rent a Priority
Rent First is a way of supporting our tenants to manage their money and stay on top of their rent payments. It's not appropriate for all our tenants, however we think that if people are having difficulty making ends meet it's important that we are on hand to offer advice and support. This may be in the form of budgetary advice, payment plans, or even identifying additional benefits that an individual may be entitled to claim.
We have a team of individuals trained to offer advice and support on money issues. If you are experiencing difficulties in paying your rent or would like any information or advice on issues relating to your rent acount please contact us, we are here to help. Rent First
United Welsh tenants have saved more than £93,000 in the past 12 months thanks to solar panels installed on one fifth of its housing stock. In real terms, this translates to an annual saving of £102.79 per tenant and helps to address the serious issue of fuel poverty which affects more than 300,000 households across Wales.
We are joining forces with Gwent Police to offer our tenants the chance to talk about any issues they want to raise.
The surgeries will take place at venues throughout Tredegar in Gwent Police’s mobile trailer. We encourage anyone who wants to talk to us to come along and have a chat.
Celtic Horizons, the wholly-owned subsidiary of United Welsh, has won Project of the Year at the prestigious National Housing Maintenance Forum Awards.
A spokesman for the National Housing Maintenance Forum said: “United Welsh developed an innovative model that reduces the tenants’ journey, improves service delivery and introduces new concepts including the Complete Property Service, a creative lean working approach to improve efficiency and maximise resources.”
A ground breaking collaborative programme to improve the provision of high quality accommodation and care services to those with Continuing Health Care needs was launched today (Thursday 23 January 2014).
The collaboration brings together Aneurin Bevan University Health Board, the five former Gwent Councils (Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen) and nine housing associations (Bron Afon, Linc, Melin Homes, Monmouthshire Housing Association, Newport City Homes, Newport Housing Trust, Seren Group, Tai Calon and United Welsh).
Getting to know you
Complete the Tenant Profiling survey and help us get to know you better.
If you don't want to fill the form in on-line or you need some assistance give us a call and we'll talk you through it over the telephone - 029 2085 8100. Alternatively we can pop a form in the post.