Get involved

With first-hand experience of our homes and services, our customers are best placed to tell us what we are doing well, and what could be better.

We want to provide homes and communities that you are proud of, and services that you value. We aim to:

Improve our homes, communities and services, and make decisions that benefit you
Develop and improve communities in a sustainable way, with you shaping, influencing and leading the changes you want in your area
Find opportunities for you to work with other people and organisations, to enjoy more community activities
Provide personal opportunities for you, such as employment, training and skills development.

Recent projects

Dinas Powys community consultation

Customers told us what was great about living here and where we could improve.

Treharne Road wellbeing space

Residents wanted improvements to their communal garden area.

Windsor Quay residents' group

We worked with Butetown residents to form a constituted residents group.

Live Life to the Full courses

We introduced the six-week Live Life to the Full course for customers to embrace their strengths.

Get Into Housing programme

Get Into Housing offers work placements with bespoke mentoring and on-the-job experience. It also pays at least the Real Living Wage.

Greenhill Primary cooking sessions

We have run sessions with families to teach affordable meal planning and cooking.

Join the conversation

You can have your say about the services that we provide and get involved to help us improve them.

We talk to our customers about various topics throughout the year to receive and act on feedback. These conversations may be one-to-one after you’ve received a service from us, such as a repair, or on a community-wide level to plan improvements for your area.

Sometimes, we contact all residents to help inform our work for the following year – for example, annual rent setting as required by Welsh Government.

Recent surveys

Want to talk to us?

Find the different ways to contact us, or start now by clicking the blue circle icon bottom right of your screen to webchat.

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