If you are worried about damp and mould in your home, please tell us as soon as possible so we can work with you to resolve it.
Click the ‘Get in touch’ button for more details of how you can contact Celtic Horizons.
Mould and damp are caused by excess moisture.
If you have damp or mould at your home, our team will ask you some questions to help us determine what the cause could be.
We need to know:
• When you first noticed the damp or mould
• Which rooms are affected
• Do you have working extractor fans in the kitchen and bathroom?
• Have you reported a damp or mould issue in your home to us in the last 12 months?
• If there is mould, is it behind furniture or stored items against a wall?
Any photos you can send us will also be useful.
Mould often occurs because of condensation. Condensation is excess moisture in the air, which condenses into water droplets.
The three main causes of condensation are:
Every home gets condensation at some point. You will see it as a bathroom mirror misted up after a shower, or a bedroom window misted after a cold night.
If your home never seems to be free of condensation, you need to stop moisture building up; ventilate your home well, and use your heating system.
Not all damp and mould is caused by condensation however. Sometimes the cause can be other issues such as a leaking roof, an internal water leak, or leaking or blocked gutters, down pipes and overflows.
If you are worried about damp or mould at home, please contact us as soon as possible.
Prevention is better than cure, but here are ways to treat mould if you have noticed it in your home:
Using a dehumidifier can also help with damp issues. They remove moisture from the air and are not expensive to run.