If you are considering switching suppliers to avoid the new increasing energy rates, it is recommended to avoid this at the moment. Due to the state of the market, there are currently no open-market tariffs cheaper than the new cap.
This means that for most, the best option right now is to stick with your supplier.
If you are worried or struggling to pay your bills, contact your energy supplier as soon as possible. Big energy firms have funds that can help if you’re in debt, so get in touch with them directly to check their eligibility criteria.
To apply, you will need to fill in lots of forms. If you would like support with applying, our Money Advice team is happy to help you.
- Call 0330 159 6080 (press 3)
- Speak to us on web-chat at unitedwelsh.com (click the blue circle bottom right)
- Email firstname.lastname@example.org.
October 2022 Energy Bill Loan
The Government has announced a £200 energy bill loan for October 2022 to offer support during this difficult year. In October, every electricity bill in Wales, England, Scotland will be reduced by £200 for that month. Then, from April 2023, and for the next five years, your April energy bill will be an extra £40. This is to recoup the £200 loan paid out in October 2022.
Welsh Government Council Tax Payment
The Welsh Government has announced new measures to help people during this crisis. If you live in council tax bands A to D, you will receive a £150 payment. Welsh Government is working with local authorities to make this happen and we will update this page with more information as more news is released.
Help with payments and disconnection