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Tenant update: Services during Storm Eunice

17 Feb 2022

Business news, Tenant news

A dark cloudy sky with rain and warning sign - computer generated image
Storm Eunice is on the way tomorrow (Friday, February 18th) with a very rare red weather warning in place for several areas where United Welsh tenants live.

Those areas include Bridgend, Caerphilly, Cardiff, Monmouthshire, Neath Port Talbot, Newport, Rhondda Cynon Taf, Swansea and Vale of Glamorgan.

Red is the most severe weather warning, which means we may experience some disruption at our homes and communities. The warning is in place from 7am – 12pm.


Due to the storm, the team at Celtic Horizons won’t be carrying out non-urgent repairs on Friday 18th February. If this affects you, the team will be in touch to rearrange your appointment. Planned maintenance work indoors will continue.

We appreciate your co-operation and thank you in advance as we work to keep people safe.

 In an emergency

Please always dial 999 in an emergency. If your home is impacted by the storm, please contact us as soon as it is safe to do so.

  • Call 0330 159 6080 (press 1)
  • Speak to us on web-chat by clicking on the blue circle icon on the bottom right of the screen

Staying safe

Please stay indoors and make preparations tonight to make tomorrow a safer day:

  • Secure any loose items such as ladders, garden furniture, bins or anything that could be blown around
  • Keep doors and windows closed
  • Try and move cars clear of trees

For more information to help keep you safe, please read this Met Office advice.

Keeping in touch

Please continue to follow our website, Facebook and Twitter pages for the latest news on United Welsh services.