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Neighbourhood Officer

We are looking for a proactive team player to join our growing Neighbourhood team as a Neighbourhood Officer, providing an efficient and customer-focused service to our residents.

As a Neighbourhood Officer you will manage our services to a high standard and support our residents to maintain their occupation contracts and remedy any breaches that may occur.

You will also assist us with the delivery of neighbourhood plans and take a leading role in the wider engagement of communities, such as identifying and implementing community initiatives that improve overall neighbourhood sustainability and quality of life for our residents.

  • Temporary (cover for 15 months)
  • Full-time, 35 hours
  • £37,765.18 per annum
  • Closes Monday 18th August, 12pm (midday)
  • Interviews 27th/28th August

Alternative formats

If you require these documents in an alternative format, such as large print or a white or coloured background, please contact our Communications team.

Get in touch

How to apply

To apply, please complete our online application form which can be found here.

Your cover letter must address each of the essential and desirable criteria, detailing your knowledge and experience in relation to each one, in no more than 1,000 words.

In addition to your CV and cover letter, please also complete our online Equality and Diversity form which can be found here. If you do not complete all parts of this process, you will be at risk of your application not being progressed further.

We reserve the right to close this role early if we receive a high volume of suitable applications.

Within your CV, please provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach these referees prior to the shortlist stage, and we will seek your permission first. However, references will be sought as part of our pre-employment checks for the successful candidate.

  • We would be grateful if you could submit the Equality and Diversity form. The information you provide will be used for monitoring purposes only and will be kept separate from your application
  • Please ensure your CV and other documents are emailed as a Word or PDF file, as unfortunately, we are currently unable to accept applications in any other formats at the moment
  • Requirements within the essential criteria of the Personal Requirements will be used for shortlisting purposes. However, all the criteria will be considered in the process of making an appointment.

Please send any applications to jobs@unitedwelsh.com or deliver them to: FAO The People Team, United Welsh, Y Borth, 13 Beddau Way, Caerphilly, CF83 2AX. Our main office is open between 9am and 5pm, Monday to Friday.

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Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.