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Customer Engagement Coordinator (Lettings)

We are looking for someone to join our award-winning Customer Engagement Team as a Lettings Coordinator.

You’ll be responsible for letting properties through the local authority Common Housing Register, ensuring homes are allocated in a timely manner.

We’re looking for someone with excellent communication skills, exceptional customer service and the ability to adapt and work flexibly.

This post is a temporary six-month contract.

Closing date: 16th May 2023

Salary: £25,238.16

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Get in touch

How to apply

We believe that diversity of experience, perspectives and backgrounds makes United Welsh a better place to work and creates better outcomes for our communities. We don’t just see work as something you do; it’s somewhere you can belong and reach your potential.

To apply, please send a copy of your CV, a cover letter highlighting how you meet the essential and desirable criteria listed in the job description and the Equality, Diversity and Declaration of Interest form to jobs@unitedwelsh.com by 5pm, 16th May 2023. Alternatively, you can deliver them to: FAO The People Team, United Welsh, Y Borth, 13 Beddau Way, Caerphilly, CF83 3AU.

Within your CV, please provide the names, positions, organisations and contact details for two referees, one of whom should be your current or most recent employer. We will not approach these referees prior to the shortlist stage, and we will seek your permission first. However, references will be sought as part of our pre-employment checks for the successful candidate.

  • We would be grateful if you could submit the Equality Diversity and Declaration of Interest form with your application. The information you provide will be used for monitoring purposes only and will be kept separate from your application.
  • Where possible, please remove personal details from your CV (excluding your National Insurance number) as we will have all the personal information we need from the Equality, Diversity and Declaration of Interest form.
  • If you are applying by email, please ensure your CV and other documents are sent as a Word or PDF file, as unfortunately, we are currently unable to accept applications in any other formats at the moment.

After you apply

Once you have submitted your application, a member of the recruiting team will be in touch with you after the closing date to update you on your application.

If your application has been shortlisted for the next stage, we will be in touch to let you know what that stage is and if there is anything you need to do to prepare.