Problems with paying?
If you are struggling to pay your rent, please don’t worry alone.
Contact us as soon as you can and our Money Advice team will be happy to help you.
The team can help with managing any money problems you may be experiencing, offering information and advice to help you make the most of your money. This includes support for benefits and what you may be entitled to, budgeting and debt advice, and managing your bills.
How we set your rent
United Welsh is a not-for-profit housing organisation with a social purpose. Rent is our main source of income and we use it to build more affordable homes and to deliver our services, rather than paying profits to shareholders.
As a community landlord, we aim to provide safe, quality homes at lower rents than the private rental sector. Social rents are set by Welsh Government each year, who control the maximum allowable increase each year on our total rent charge.
Working within Welsh Government’s rent setting, we then consider what to charge in the next financial year (April 1st to March 31st) by looking at a range of factors. This includes a consultation with residents to better understand if you think our rent charges are value for money and affordable.
We must consider:
- Your feedback on affordability
- Our obligations to Welsh Government about rent setting
- Our 30-year financial business plan and annual budget setting
- Our rent setting policy
- National income and earning levels for General Needs rents, and local market levels for intermediate (affordable) rents
This information is presented to the United Welsh Board. They have the final decision on rent changes and make sure that it is under the maximum increase amount set by Welsh Government.
Advice and information
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