Get involved

With first-hand experience of our homes and services, our customers are best placed to tell us what we are doing well, and what could be better.

Come along to our open day

Want to find out more about having your say and getting involved with United Welsh? Come and meet the team at Y Borth on Tuesday 10th November, 4pm to 6pm, find out about our customer groups and ask any questions.

Ways to get involved

There are lots of ways you can get involved with United Welsh, whether you want to help improve our services, make a difference in your community or try something new.  You can choose the opportunities that interest you and how much time you would like to give. 

A thank you for your time 

Everyone who gets involved will receive a voucher as a thank you for their time and contribution.

We can also help with costs such as travel, childcare or caring responsibilities, so please let us know if you need support to take part.

Register your interest

Whether you already know what you’d like to take part in or just want to find out more, complete this form and our Customer Involvement Team can help you find an opportunity that suits you.

Join the conversation

You can have your say about the services that we provide and get involved to help us improve them.

We talk to our customers about various topics throughout the year to receive and act on feedback. These conversations may be one-to-one after you’ve received a service from us, such as a repair, or on a community-wide level to plan improvements for your area.

Sometimes, we contact all residents to help inform our work for the following year – for example, annual rent setting as required by Welsh Government.

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What is the reason for your answer?(Required)

Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.