Coronavirus: Latest updates here

Coronavirus: Latest updates here

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How-to videos

We have produced a range of short films to help you with common problems around the house or to give advice on things like Universal Credit.  Scroll through our library below.
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Help with moving into your new home

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Help with optimising your heating

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How to reset your electric

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Help with home safety

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Help with heating controls

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Help with unblocking a basin or toilet

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How to use your Intergas boiler

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How to change a fluorescent lamp

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How to avoid condensation and mould

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Be like Bob - Get Universal Credit ready

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Universal Credit - Opening an account

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How to de-ice a combi boiler