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Celtic Horizons

Celtic Horizons is the award-winning asset management service for United Welsh, providing a customer-focused repairs and maintenance service for over 6,800 homes in South Wales. 

Delivered in partnership with Mears, Celtic Horizons is committed to high service standards for people to enjoy their homes and where they live. 

Report a repair

If you need a repair at home, it’s easy to report it.

Non-urgent repair requests can be made on your app TED. Simply click here to login or register if you haven’t already.

You can also call 0330 159 6080 and press 1, or email info@celtichorizons.co.uk

 

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How to use your heating controls

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How to avoid condensation and mould

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How to change a fluorescent lamp

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How to reset your electric

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How to unblock a toilet and sink

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How to optimise your heating

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Help with moving into your new home

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How to de-ice your boiler

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Help with home safety

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How to report a repair on the United Welsh TED app

While caring for United Welsh homes across 11 local authorities, Celtic Horizons also provides opportunities for people to start and develop their careers through work placements and apprenticeships. 
The team are passionate about improving diversity and invest in young people to share the skills and opportunities created by the trades and construction sectors. 
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Investors in People

Celtic Horizons has been accredited by the prestigious IIP

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Working in partnership

Celtic Horizons is delivered with Mears

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We are a Living Wage employer logo
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Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.

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