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Repairs update

03 Aug 2020

Covid-19

As lockdown continues to ease, Celtic Horizons is continuing to work with protective measures in place to keep tenants and staff safe.

As of today (Monday 3rd August), we are taking and booking calls for routine maintenance, but as we continue to work through a large backlog of outstanding repairs, new bookings for non-essential repairs may need to wait a little longer than normal.

We really appreciate your patience at this challenging time and thank you for working with us.

For your repairs appointments to be held safely, we will:

  1. Call you the day before your appointment to check you are symptom free and check our operative is symptom free
  2. The operative will wear PPE and will remove all wipes, gloves and tools when finished
  3. If you would like the operative to wear a full suit in addition to their mask, gloves and shoe covers, please let us know
  4. Hands will be washed before and after all appointments
  5. When the operative arrives, open the door, stand back and don’t shake their hand. Ventilate the working area by opening windows if possible.
  6. Stay in a separate room while the operative works and stay 2m apart at all times.