Be careful of unexpected calls about repairs

25 Sep 2026

Tenant news

We’ve been made aware of a resident receiving a phone call from someone claiming to be from United Welsh about damp and repairs.

If you’re not sure who is calling:
  • Don’t share personal information
  • Don’t agree to anything you’re not sure about
  • Hang up and call us directly to check on 0330 159 6080

If you receive a suspicious call claiming to be from United Welsh or Celtic Horizons, please let us know.

Was this page useful?
This field is for validation purposes and should be left unchanged.
What is the reason for your answer?(Required)

Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.

This field is for validation purposes and should be left unchanged.
What is the reason for your answer?(Required)

Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.