the Allpay app is closing: How to switch over to the new app

11 May 2026

Tenant news, Uncategorised

The allpay app and the Internet Payments portal are closing. This is not an update to the old allpay app. Instead, you will need to install the new allpayments app separately.

Photo of someone on their phone. The screen displays the allpayments app.

You can switch over to the new app in three simple steps:

  1. Download the app on Google Play or the App Store.
  2. Sign in with your current allpay username and password
  3. All done! Your details will transfer automatically

You can also use the allpayments web portal here. For help moving to allpayments from the old app or the Internet Payments portal, visit the allpay Customer Help Centre.

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