End my housing contract

Thinking of ending your housing contract? Here you'll find clear instructions about the notice period, the steps to notify us, and what to do if you wish to leave early or are part of a joint contract.

An illustration of a block of flats, two houses, and some trees.

How to start the process

To leave the home you rent with us, please tell us in writing. The minimum notice period required to end your contract is four weeks. You can do this by logging in to the Ted app, clicking on the ‘Requests’ tab and completing a ‘Landlord’s Consent’ form.

Please tell us:

  • Your name and address
  • The date you would like the contract to end. If your contract started on the 11th of the month, the four-week notice you give us should end on the 10th. Remember that a minimum four-week notice period is required.

Please write to us with the details above and we will contact you. 

A joint occupation contract means that more than one person’s name is on the contract. 

If you are a joint contract holder and give notice to end your contract, this will not end the agreement for everyone else. 

Please talk about your intention to give notice with the other joint contract holder(s) before you take any action. United Welsh may be able to give a new agreement to the other person(s) so they can continue renting the property without you. 

If you are a joint contract holder, you may be able to pass your contract on to someone else. Please go to the Ted app, click on the Requests tab and complete a ‘Landlord’s Consent form with the details. 

Please don’t do this; it will not end your legal responsibilities for the home. You will still be charged rent and it will be harder for you to rent another home.  

Write to us to start the formal process for ending your contract instead. 

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Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.