Welcome to United Welsh
We are a not-for-profit charitable organisation, registered with the Welsh Government and regulated and authorised by the Financial Conduct Authority. Click here to see the Financial Viability Judgement report 2015. We provide homes and related services in South Wales, currently managing over 5,000 properties.
We also have an entirely owned subsidiary Celtic Horizons who deliver all repairs and maintenance for us, but we don’t just build homes; we build communities offering a range of services to our tenants. To find out more about us, click here. To give us feedback on our services, click here.
Are you affected by the bedroom tax? Would you like to move to a smaller property but you are concerned about the costs of moving?
Did you know you could claim up to £500 from our Money support fund to help you downsize?
United Welsh’s award winning repairs company Celtic Horizons is delivering record-breaking customer service – and that’s official!
Celtic Horizons is a wholly owned subsidiary of Caerphilly-based Housing Association United Welsh and was developed in partnership with Mears Group in 2013. The company deals with all repairs and maintenance at the 5,000 homes owned by United Welsh.
The most recent customer service survey showed that, of the 100 tenants contacted by independent monitoring firm Voluntas, 98.9% said they were satisfied with the work that was done.
We are delighted to have been shortlisted for the UK Housing Awards 2015.
The awards, which recognise outstanding work by housing organisations to improve the lives of people in their communities, are organised by the Chartered Institute of
United Welsh tenant Ken Harris celebrated his 100th birthday on Thursday 12 February, surrounded by friends and family at the Llys Nant y Mynydd housing with care scheme for the over 55s.
Ken, who moved from his home in Gwern Las to Llys Nant y Mynydd in 2012, said he put his longevity down to “keeping busy, doing plenty of work”. When asked how it felt to be 100, he added: “I don’t see any difference!”