Welcome to United Welsh
Making Rent a Priority
Rent First is a way of supporting our tenants to manage their money and stay on top of their rent payments. It's not appropriate for all our tenants, however we think that if people are having difficulty making ends meet it's important that we are on hand to offer advice and support. This may be in the form of budgetary advice, payment plans, or even identifying additional benefits that an individual may be entitled to claim.
We have a team of individuals trained to offer advice and support on money issues. If you are experiencing difficulties in paying your rent or would like any information or advice on issues relating to your rent acount please contact us, we are here to help. Rent First
United Welsh and Caerphilly County Borough Council have officially opened Ty Oborne, a new supported housing project for people with mental health issues.
Ty Oborne offers 24-hour support for up to eight people and is managed by Gofal, a leading Welsh mental health and wellbeing charity with more than 20 years’ experience of providing care and support.
United Welsh has received a £30m low-cost loan from M&G investments to fund housing developments for the next 18 months.
The money is part of a £153m deal between M&G and Welsh Government to enable housing associations in Wales to build 1,000 new social and affordable homes. It will be used to fund developments across South Wales, including Penarth, Bedwas and Caerphilly. More than 280 homes will be created.
United Welsh has become the first business in south Wales to open a corporate account with Smart Money Cymru credit union.
We recently deposited £83,000 into the ethical credit union to further its support in tackling financial exclusion. The direct investment will help to support growth, tackle welfare reform, develop new products, and directly help the local community through the provision of safe and secure financial products.
An independent survey has shown that people who live in United Welsh properties have never been happier with their homes. In United Welsh’s first major survey of tenant satisfaction since 2010, nearly 4,600 residents were asked how they felt about United Welsh and the services it provides. More than 1,700 replied. The survey showed that 86% of respondents were happy with the overall services provided by United Welsh – an all-time high, and 11% up on the previous survey.
Getting to know you
Complete the Tenant Profiling survey and help us get to know you better.
If you don't want to fill the form in on-line or you need some assistance give us a call and we'll talk you through it over the telephone - 029 2085 8100. Alternatively we can pop a form in the post.