We’re currently experiencing an extremely high volume of calls and are unable to take any further calls today. Our phone lines will reopen on Monday at 8.30am.

If you need to report a repair during this time, please call 0330 159 6080 and select option 1 to go through to Celtic Horizons.
You can also find information and access a range of services through the Resident Area, including reporting repairs, checking your rent account and updating your details.
Thank you for your patience, and we apologise for the inconvenience.
Visit the Residents Area
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Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.