Our performance

Here are our latest results so you can see what United Welsh is doing, how we are performing, and how we are achieving our social purpose.

Annual Report and Financial Statements 

Each year, we publish an Annual Report alongside our Financial Statements to explain what we did in the previous financial year and let everyone know how we are performing. 

Environmental, Social and Governance report 

Read about the impact of United Welsh on the environment and society, and how we are governed. 

Customer Involvement Impact Report 

This report outlines how customers have supported us to improve their homes and services, and the communities where we work. 

Strategy for 2023-27 

Our five-year strategy outlines the guiding principles for how we work, our objectives for this period, and how we will measure success. 

Regulatory Judgement  

We are a registered social landlord, which means we are regulated by Welsh Government. 

This means that the Welsh Government make a Regulatory Judgement on us after carrying out a regulatory assessment to check how we are operating and how we are doing against our delivery outcomes, such as providing quality affordable homes, governance and finance. 

Self-assessment report 

Every year, we carry out a self-evaluation to assess how well we are delivering on the Regulatory Standards set by Welsh Government. The standards cover governance, service delivery and financial viability. 

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Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.