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Money Advice

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Money Advice banner

Money Advice

Our Money Advice team helps tenants to deal with any money problems they may be having, offering information and advice to help you make the most of your money.


This can include budgeting advice for paying your rent and prioritising debt, as well as support to understand your benefits situation and what you may be entitled to.

Benefits are changing and whereas some of these changes have happened already, more are planned for the future.

These changes include the roll out of Universal Credit, a cap on certain benefits and changes to Local Housing Allowance.

More information is available in our Benefit Changes.pdf booklet and our Money Advice Team would be happy to talk you through the changes if you have any concerns.

Please call 0800 294 0195 or email tellmemore@unitedwelsh.com   

How to pay your rent

button Paying rent is simple and you can choose a method of payment that suits you. Visit our Paying your rent page for more information. If you are experiencing any difficulties with paying your rent please speak to one of our team.




Making rent a priority

If you are having problems affording to pay your rent on time or would like any information or advice on issues relating to your rent account please contact us, we are here to help.

We have a team of dedicated Neighbourhood Officers who deal solely with rent issues including rent arrears and money support. 

Make your rent a priority logo

Speak to our Money Advice team

Tel: 0800 294 0195

Email: tellmemore@unitedwelsh.com

Sascha Williams


Sascha Williams - Senior Money Advisor


Debra Rosser


Debra Rosser - Money Advisor


Lesley Bevan


Lesley Bevan - Money Advisor


Julie Morris


Julie Morris - Neighbourhood Officer (Rents)


Clive James


Clive James - Neighbourhood Officer (Rents)


Claire Rodgers

Claire Rodgers - Neighbourhood Officer (Rents)


Mark Jones


Mark Jones - Neighbourhood Officer (Rents)


Karen Llewellyn


Karen Llewellyn - Neighbourhood Officer (Rents) 


Yvonne Davies


Yvonne Davies - Universal Credit Project Officer


Julie Little 


Julie Little - Project Manager


Karen Thomas


Karen Thomas - Financial Inclusion Manager


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