Our Money Advice team helps tenants to deal with any money problems they may be having, offering information and advice to help you make the most of your money.
This can include budgeting advice for paying your rent and prioritising debt, as well as support to understand your benefits situation and what you may be entitled to.
Benefits are changing and whereas some of these changes have happened already, more are planned for the future.
These changes include the roll out of Universal Credit, a cap on certain benefits and changes to Local Housing Allowance.
More information is available in our Benefit Changes.pdf booklet and our Money Advice Team would be happy to talk you through the changes if you have any concerns.
Please call 0800 294 0195 or email firstname.lastname@example.org
How to pay your rent
Paying rent is simple and you can choose a method of payment that suits you. Visit our Paying your rent page for more information. If you are experiencing any difficulties with paying your rent please speak to one of our team.
Making rent a priority
If you are having problems affording to pay your rent on time or would like any information or advice on issues relating to your rent account please contact us, we are here to help.
We have a team of dedicated Neighbourhood Officers who deal solely with rent issues including rent arrears and money support.
Speak to our Money Advice team
Tel: 0800 294 0195
Sascha Williams - Senior Money Advisor
Debra Rosser - Money Advisor
Lesley Bevan - Money Advisor
Julie Morris - Neighbourhood Officer (Rents)
Clive James - Neighbourhood Officer (Rents)
Claire Rodgers - Neighbourhood Officer (Rents)
Mark Jones - Neighbourhood Officer (Rents)
Karen Llewellyn - Neighbourhood Officer (Rents)
Yvonne Davies - Universal Credit Project Officer
Julie Little - Project Manager
Karen Thomas - Financial Inclusion Manager