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Adaptations for Physical Disabilities

How to get help at home when you're disabled

If you have a physical disability which is making it difficult for you to live a normal life in your home, you have two options:

1. Apply for a Physical Adaptation Grant (PAG) to adapt your home

It may be that your home can be adapted to meet your needs by installing things like grab rails, wheelchair ramps, level access shower rooms or a stair lift.


To apply for a PAG, the first thing you need to do is be assessed by an Occupational Therapist (OT). You can arrange this through your social worker, or by a self-referral to your local authority. The following links will take you to occupational therapy services in your area:


Caerphilly Borough  




Vale of Glamorgan  


After the appointment, your occupational therapist will send a report to us outlining all the work that needs to be done to your home. We will then assess whether the work can be done – be aware that it may not be possible to adapt some homes. Before we start work, we need to get approval and funding from Welsh Government. The whole process can take several weeks.


If you have an existing application or you'd like more information, please contact us.

2. Move to specifically designed disabled accommodation

If you would prefer to move to a more suitable home, such as a bungalow or ground floor flat, you can apply for a transfer. Please visit the Looking to rent section to help you apply. Otherwise, you could move to a home owned by a different housing association, or your local authority. Contact your local authority to get onto their specialist housing list.


If your home isn’t suitable for your needs because you have severe mobility impairment, you may be entitled to our Priority Card scheme for urgent moves.


Other organisations who may be able to help:

Age Cymru

Red Cross Medical Equipment Loaner Service

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